Open to the Public, by Appointment Only......

July 8, 2021

Open to the Public, by Appointment Only......

We are pleased to announce that we will be reopening our office to the public, by appointment only effective July 8, 2021

As of July 1, all public health orders related to the COVID-19 pandemic have been lifted and we have cautiously begun our journey towards normalcy.

The health and safety of our staff, brokers and customers remain our top priority and we have made the decision to keep our main office premises closed to the public, while providing meeting space at a secondary office located on the lower level (101C) of our building for in-person appointments, as we cautiously begin our journey to resuming "normal" operations with a plan to re-open fully in September 2021.

Our meeting room is self contained and will allow our staff to safely and effectively conduct in person appointments for you to pick up a pink card, make a payment , receive a quote or to review your policy. Our meeting room will continue to be disinfected after each meeting, have socially distanced desk space and plexigass barriers. We understand that everyone has different levels of comfort as the restrictions ease and more and more Albertans receive their vaccinations - and we ask that you respect the following rules:

  • Masks are recommended, but not required. Our staff may choose to wear a mask during your transaction - please respect that choice.
  • Please sanitize your hands upon entering our meeting room.
  • Maintain a social distance of 2 meters (6.5 feet)
  • If you are sick, or have someone in your household that is sick - please do not come in. We are fully capable and happy to help you with your insurance remotely.
  • Please be kind and understanding - not everyone is at the same level of comfort and we need to be mindful of peoples comfort levels.

Our staff and brokers will be following the same rules. Click here to make an appointment or contact your broker directly.

Thank you for your patience and your understanding as we get back to "normal" - we appreciate your business!

Team Excel & Y/Lundgren & Young

Have questions? Reach out to us anytime.

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